DMCA
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Floodlit designs its own jerseys, draws its own illustrations and writes its own pages, and we expect the same respect for other people’s work from everyone who uses floodlit.shop. This page explains how to tell us if you believe something on our site infringes your copyright, what your notice needs to contain, how we respond, and how someone whose material was removed can respond in turn. It follows the notice-and-takedown process of the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512). For trademark, design and other concerns that are not copyright, please use our Intellectual Property Policy instead.
At a glance
- Where to send notices: support@floodlit.shop, subject line “Copyright notice”.
- What to include: the six elements in section 3, so we can act without coming back to you.
- Acknowledgement: we confirm we have your notice within 24 hours on business days.
- Outcome: if the notice is valid, we remove or disable the material and tell you by email.
- Counter-notices: possible for anyone whose own material was removed by mistake (section 8).
- Postal address: Floodlit, 8428 Jeannette St, New Orleans, LA 70118, US.
1. What this page covers
This page applies to material that appears on floodlit.shop, including:
- product designs and the patterns on them, such as hoops, sashes, pinstripes, checks and gradients;
- product photographs and the drawn previews shown with our floodlight switch;
- the drawings on our homepage and category pages, such as the cage pitch, the floodlight masts, the fixture board and the clash strip;
- product descriptions, policy pages, guides and any articles we publish;
- our logo and the floodlight-mast mark.
Floodlit is a single store, not a marketplace: there are no third-party sellers listing products on our site. We do not publish customer reviews, photos or other uploads on the site at present, so in practice almost everything on floodlit.shop is our own material.
2. Text that customers ask us to print
Customers can type their own names, numbers, team names and slot lines into our personalisation fields. That text is printed on items made for that customer and is not published on our site. Our Terms of Service do not allow customers to ask us to print other people’s protected names, logos, crests or slogans, and we refuse or cancel items that break that rule. If you believe a product we made for a customer copied your protected work, contact us with the details in section 3 and we will look into it, even though the item does not appear on the site.
3. How to send a copyright notice
A notice is only complete, and can only be acted on quickly, if it contains all six of these elements:
- Signature. A physical or electronic signature of the copyright owner or of a person authorised to act for them. A typed full name at the end of an email counts as an electronic signature.
- The work. A description of the copyrighted work you believe has been infringed: for example, the title and creator of an illustration, a link to where the original is published, or a copy of it.
- The material on our site. The exact URL of each page or image on floodlit.shop you believe infringes, and a description of which part of the page you mean if there is more than one image or block of text on it.
- Your contact details. Your name, postal address, telephone number and email address.
- Good-faith statement. A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent or the law.
- Accuracy statement. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf.
Send it by email to support@floodlit.shop with the subject line “Copyright notice”. You can also send it by post to Floodlit, 8428 Jeannette St, New Orleans, LA 70118, US, though email is faster. Please send one notice per rights owner; one notice can list as many URLs as you need.
4. Tips for a notice we can act on straight away
- Link to the exact product or page, not just to our homepage. The address bar of the product page is enough.
- Say which image if a product page has several, for example “the second gallery image, back view”.
- Show the original. A link to where your work was first published, with a date, helps us compare.
- Explain the overlap in a sentence or two. “Same layout of thin hoops” is a style many shirts share; “our illustration was traced line for line” is something we can check.
- Tell us if you act for someone else, and on what basis, for example as their agent or lawyer.
5. An example of a complete notice
You do not need a special form. An email along these lines contains everything we need. Replace the example details with your own.
Subject: Copyright notice
My name is Jordan Example and I am the illustrator and copyright owner of an artwork called “Night Pitch, Four Masts”, first published on my portfolio website on 3 March 2025 (link to the original attached).
The following page on floodlit.shop shows an image that copies this artwork: the address of the product page, the main gallery image, back view.
I have a good-faith belief that this use is not authorised by me, my agent or the law. The information in this notice is accurate and, under penalty of perjury, I am the copyright owner.
Contact: postal address, telephone number and email address.
Signed: Jordan Example
That is the whole notice. One email per rights owner is enough, however many pages it lists.
Writing on behalf of a club, a brand or an artist? Add one line saying who you represent and how you are authorised, for example “I am the in-house counsel for the rights owner” or “I am the artist’s appointed agent”. Without it, we may need to ask before we can act.
6. Timeline of the process
| Step | Who acts | Timing |
|---|---|---|
| Notice received by email | You | Any time |
| Acknowledgement that we have it | Floodlit | Within 24 hours on business days |
| Request for missing details, if any | Floodlit | With or soon after the acknowledgement |
| Review and decision | Floodlit | As soon as the notice is complete |
| Removal and confirmation, if valid | Floodlit | When the decision is made |
| Counter-notice, if one is sent | The person whose material was removed | After removal |
| Possible restoration | Floodlit | No sooner than 10 and no later than 14 business days after a valid counter-notice, unless a court action is filed |
7. What we do when we receive a notice
- We acknowledge your notice by email within 24 hours on business days.
- We check that it contains all six elements. If anything is missing, we tell you what we need. An incomplete notice is not ignored, but we cannot act on it until it is complete.
- We review the material against your notice.
- If the notice is valid, we remove the material or disable access to it, and confirm to you by email what we did.
- If we disagree, or think the material is our own original work, we explain why by email.
Where a product is affected, we stop selling that product or design while the matter is open, and we tell any customer with an unshipped order of it what is happening and offer a full refund.
8. Counter-notification
If material you provided was removed because of a notice and you believe that was a mistake or a misidentification, you can send us a counter-notification. It must include:
- your physical or electronic signature;
- identification of the material that was removed and where it appeared before removal;
- a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, for any judicial district in which Floodlit may be found), and that you will accept service of process from the person who sent the original notice or their agent.
Send it to support@floodlit.shop with the subject line “Copyright counter-notice”. If it is complete, we forward a copy to the person who sent the original notice. As the law provides, we may restore the material no sooner than 10 and no later than 14 business days after receiving the counter-notice, unless the original sender tells us they have filed a court action to stop the infringement.
9. False or misleading notices
Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or counter-notice can be liable for damages, including costs and legal fees. Please do not use this process for disputes that are not about copyright, such as a complaint about an order, a product’s colour or a delivery. Those go to our normal support address and are handled under our Returns & Exchanges and Refund policies. If you are not sure whether something infringes your rights, consider legal advice before sending a notice.
10. Fair use and common sports patterns
Many shirt patterns are shared across the whole of sport: hoops, stripes, sashes, halves, checks, raglan sleeves, contrast collars and plain colours with a number on the back have been used for well over a century and are not owned by anyone. A notice that says only that one of our shirts has hoops in a similar colour is unlikely to be a copyright matter. A notice that identifies a specific original artwork, illustration, photograph or piece of writing that we have copied is exactly what this process is for, and we take it seriously.
11. Repeat infringement
If we ever allow customers to post content on the site, we will remove content from, and may close the accounts of, people who repeatedly post infringing material. We will also refuse personalisation orders from customers who repeatedly ask us to print other people’s protected work.
12. Our own work
Floodlit’s designs, drawings, photos and text are protected too. If you find them copied on another site or marketplace, we would be grateful if you let us know at support@floodlit.shop. The rules for using our material are in our Intellectual Property Policy.
13. Records we keep
We keep a copy of each notice and counter-notice, and of our reply, so that we can follow the process correctly and show what was done. These records are used only for that purpose, as described in our Privacy Policy. When we forward a notice to someone whose material was removed, we share only what the process requires.
14. Contact
Copyright matters: support@floodlit.shop, subject “Copyright notice” or “Copyright counter-notice”. Post: Floodlit, 8428 Jeannette St, New Orleans, LA 70118, US. For anything else, visit Contact Us. See also our Terms of Service.

